Certificate Programs

The following Certificate Programs are available to the clients of The Institute of Customer Relationship Management from The Customer Service Training Institute. All courses include a custom printed certificate of completion with your name on it. These full color certificates, printed on heavy certificate paper, are the perfect way to both show your customers that you care about the service you provide as well as provide proof to potential employers and others of your achievement.

The links below will take you to the product description page for each course. Since PayPal is not able to be used in Nigeria, you will not be able to purchase directly from the product page.

To purchase any of the Certificate Courses listed below, please call the offices at The Institute of Customer Relationship Management at 2347-04-238-7666 or 2347-02-572-5490. We will be happy to take your order and provide you with the instant download link for the items you purchased.

Customer Service Training by CSTI
A Certificate From CSTI Is A Great Addition To Any Resume
or Job Application! It Is Also A Great Item To Hang On Your Office
or Store Wall For All To See! Show People You Care!

Customer Service Certification Program
Get a collection of our best selling Customer Service Training manuals as well as a full color
certificate of completion suitable for framing to show your customers you care!
Instant downloads get you started FAST!

Certificate Program for Service Technicians!
In order to achieve high customer satisfaction, it is not enough just to fix the equipment.
You have to "fix the customer" as well! Learn how to take service to the
next level quickly and easily!

Certificate Program In Call Center Agent Training
If you are planning to pursue a career as a Call Center Agent, this course will give you the information & skills you require to become a world class agent. Ideal for pre-employment training as well as improving existing skills!

Read The Materials & Then Take One of Our Test & Get Your Certificate!

To purchase any of the Certificate Courses listed above, please call the offices at The Institute of Customer Relationship Management at 2347-04-238-7666 or 2347-02-572-5490. We will be happy to take your order and provide you with the instant download link for the items you purchased.