Direct Membership

CICRM governing council has recently approved direct membership or fast track membership system, which comprises the following membership categories:

  1. Associate Member
  2. Full Member
  3. Fellow Member
  4. Corporate Member

The Direct Membership Requirements are for Graduates i.e., B.Sc, B.Ed, BA, HND, M.Sc, MBA, MA, or equivalent certificate holder in management in Social Sciences, Arts, Humanities or professionals holders of ACA, ANAN, NIM, ANIM, BEEC, ACIWM, ACISM, ACIPS, APCON, ACII, ACIPM, ACIT, ANIPR with minimum of 3 years working experience in the area of Customer Care, Customer Services, Customer Relationship Management, Front Deck Officer, Call Center Management etc.

The Institute has also approved the certificate issued by some Business Schools, some affiliated partner and University/Polytechnic Consult Advanced diploma certificate.

All new membership applications are approved by the National Council on a monthly basis.

The following documents will be required

1. Registration form duly filled and signed

2. Copies of all academic certificates

3. Copies of all professional certificates

4. Copies of other qualification and testimonials

5. Detailed curriculum vitae

6. Copy of national identification card or passport

Members of the Institute shall pay fees and subscriptions as the Council may determine.

Associate Membership

An Associate Member is an individual who is working in the field of customer care, Call Center management, customer relation; customer services, front deck officer etc at entry level or with less than 3 years experience. As an Associate Member you are entitled to receive all communication circulated by ICRM and can have access to the member?s area of our website. Associate Members are invited to attend at meetings organised by ICRM but they cannot serve on any Committee or vote at any meetings.

Application Form

N5,000

Membership Fee

N55,000

Induction

 N20,000

Plague

 N15,000
 Total  N95,000.00

You can Download Application Form after payment

Payment Options

Payment could also be made in certified bank draft or into the Institute official bank account at any of the branches of:
Bank: ACCESS BANK PLC
Account Name: Chartered Institute of Customer Relationship Management.
Account No.: 0006609089
SWIFT CODE: 05750424

Bank: STERLING BANK PLC
Account Name: Chartered Institute of Customer Relationship Management.
Account No.: 0028489792
SWIFT CODE:

Full Membership

A Full Member is an individual who is working in the field of customer care, Call Center management, customer relation; customer services front deck officer with more than 5 years experience. As a Full Member you are entitled to receive all communication circulated by CICRM and can have access to the member?s area of our website. Full Members are invited to attend at meetings organised by CICRM and serve on any Committee. Full Members has voting rights at any AGM or other formal meetings organised by CICRM. Full Members are encouraged to use the initials MCICRM after their name in any correspondence.

Application Form

N10,000.00

Membership Fee

N70,000.00

Induction

N25,000.00

Plague

N15,000.00

Total

N120,000.00


You can Download Application Form after payment

Payment Options

Payment could also be made in certified bank draft or into the Institute official bank account at any of the branches of:


Bank: ACCESS BANK PLC
Account Name: Chartered Institute of Customer Relationship Management.
Account No.: 0006609089
SWIFT CODE: 05750424

Bank: STERLING BANK PLC
Account Name: Chartered Institute of Customer Relationship Management.
Account No.: 0028489792
SWIFT CODE:

Fellow Member

Through invitation by the Council and must have been a Full member for 7 years

Application Form

N20,000.00

Membership Fee

N150,000.00

Induction

N60,000.00

Plague

N20,000.00

Total

N250,000.00

Payment Options

Payment could also be made in certified bank draft or into the Institute official bank account at any of the branches of:
Bank: ACCESS BANK PLC
Account Name: Chartered Institute of Customer Relationship Management.
Account No.: 0006609089
SWIFT CODE: 05750424

Bank: STERLING BANK PLC
Account Name: Chartered Institute of Customer Relationship Management.
Account No.: 0028489792
SWIFT CODE:


Corporate Member

Application Form

N20,000.00

Membership Fee

N150,000.00

The annual fee for this membership category is currently

N20,000.00

 

Payment Options

Payment could also be made in certified bank draft or into the Institute official bank account at any of the branches of:
Bank: ACCESS BANK PLC
Account Name: Chartered Institute of Customer Relationship Management.
Account No.: 0006609089
SWIFT CODE: 05750424

Bank: STERLING BANK PLC
Account Name: Chartered Institute of Customer Relationship Management.
Account No.: 0028489792
SWIFT CODE: