Membership Category

ICRM is comprised of a number of membership types:

  • Student Member
  • Associate Member
  • Full Member
  • Fellow Member
  • Corporate Member

MEMBERSHIP REQUIREMENTS

The Eliglity For Registration of individual Supplies Practitioners Is As Follows:

- Is of good conduct

  • Successfully undergone a prescribed certificate, diploma, degree or research course of instruction and has passed the appropriate examination conducted or prescribed by the Institute,

  • Or, has undergone a certificate, diploma, degree or research course of training and passed an examination elsewhere than in Nigeria, which the Institute recognizes as equivalent to the training and instruction required in the case of persons trained in Nigeria and as equivalent to the qualification by examination required under the Article of Memorandum of the Institute.

  • Or, a person engaged in supplies practice shall be eligible to be registered if he is, in the opinion of the Council, of good conduct, and holds professional qualifications

  • Has not been convicted in a court of law

  • Is not undercharged bankrupt

  • Has attained the age of 18 years

  • Has paid the prescribed fee

All new membership applications are approved by the National Council on a monthly basis. All approved members receive an annual membership certificate on receipt of relevant subscription.

Associate Membership

An Associate Member is an individual who is working in the field of customer care, customer relation; customer services, front deck officer etc at entry level or with less than 3 years experience. As an Associate Member you are entitled to receive all communication circulated by CICRM and can have access to the member?s area of our website. Associate Members are invited to attend at meetings organised by CICRM but they cannot serve on any Committee or vote at any meetings.

The annual fee for this membership category is currently N5,000.

Full Member

A Full Member is an individual who is working in the field of customer care, customer relation; customer services front deck officer with more than 5 years experience. As a Full Member you are entitled to receive all communication circulated by CICRM and can have access to the member?s area of our website. Full Members are invited to attend at meetings organised by ICRM and serve on any Committee. Full Members has voting rights at any AGM or other formal meetings organised by CICRM. Full Members are encouraged to use the initials MCICRM after their name in any correspondence.

The annual fee for this membership category is currently N10,000.

Fellow Member

A Fellow Member is an individual who is working in the field of customer care, customer relation; customer services front deck officer with more than 10 years experience. As a Fellow Member you are entitled to receive all communication circulated by CICRM and can have access to the member?s area of our website. Fellow Members are invited to attend at meetings organized by CICRM and serve on any Committee. Fellow Members has voting rights at any AGM or other formal meetings organized by CICRM. Full Members are encouraged to use the initials FCICRM after their name in any correspondence.

The annual fee for this membership category is currently N 15,000.

Corporate Member

CICRM welcomes all Businesses associated with the Customer Care, Customer Relationship; Customer Services Management Profession to become a Corporate Member. CICRM are committed to promoting such businesses to our Members through our website and networking events which are organized periodically throughout the year. Corporate Members are given the opportunity to sponsor events organized and managed by CICRM? such events include:

Consumer Services Conference
Student Awards Ceremony
Trade Services Expo Annual
Dinner Dance and Awards Night
Quarterly publication of our Customer Services Focus Magazine

Corporate Members are encouraged to submit articles or newsworthy items for publication on our website. This aspect is managed in two ways
? On the Public site there is a brief mention of the article and author
? In the Members Area the full article is published together with details of the author

A Corporate Member is entitled to nominate one main contact for their business that can represent their business at all CICRM events and functions. This individual may also serve on any subcommittee of CICRM but will not have any voting rights at any AGM or other formal meeting organized by CICRM.

The annual fee for this membership category is currently N20,000.

Plus an additional one off initial registration fee of N100,000.