Memberships Benefits

Associate member

  • Certificate of membership
  • Subscription to Customer Service Excellence e-Magazine
  • Recognition of member's professional standing through use of the CICRM's designatory post-nominal letters: ACICRM
  • Discounts on training, events and functions

Full Member

  • Certificate of membership
  • Subscription to Customer Service Excellence e-Magazine
  • Recognition of member's professional standing through use of the CICRM's designatory post-nominal letters: MCICRM
  • Discounts on training, events and functions
  • Option to be reviewed to join one of CICRM's Special Councils

Fellow

  • Certificate of membership
  • Subscription to Customer Service Excellence e-Magazine
  • Recognition of member's professional standing through use of the CICRM's designatory post-nominal letters: FCICRM
  • Discounts on training, events and functions
  • Option to join one of CICRM's Special Council complimentary
  • Individual Memberships: click here to download your Membership Form

Corporate Member:

(Please contact the Institute for additional information and application for corporate membership). There are three different categories of Corporate Membership with additional varying benefits:

Small Business (under 50 employees)

  • 2 individual memberships as outlined above
  • 25% discount on each additional individual membership
  • Certificate proclaiming your organization's membership1 day site visit, audit & certification to the Chartered Institute Customer Relationship Management Standard (CICRM)

Medium Business (between 51 and 100 employees)

3 individual memberships as outlined above

  • 30% discount on each additional individual membership Certificate proclaiming your organization's membership
  • 1 day site visit, audit & certification to the Chartered Institute Customer Relationship Management Standard (CICRM)

Large Business (over 100 employees)

  • 5 individual memberships as outlined above
  • 40% discount on each additional individual membership Certificate proclaiming your organization's membership
  • 1 day site visit, audit & certification to the Chartered Institute Customer Relationship Management Standard (CICRM)

Corporate Memberships: click here to download your Membership Form or join us by cliking on the link below.