Examination

Examination: June and December Yearly. 

Course Duration Per Stage: 6 months

NOTE: Candidates must be registered and paid-up Student Registration fee of the Institute before undertaking the examinations.

Results and certificates are issued approximately four weeks from receipt of candidates’ answer scripts. Full details of exam dates are sent to CICRM Approved Centres.

 

Stage 1

Certificate in Customer Care

Entry Requirements: WAEC, NECO, GCE

 Student Registration Fees

Exams fee for Certificate Stage (N2,500 per Subjects)

      N14,500

      N15,000

Total Fee Payable by New Student with Exams fees

       N26,500

     Click To Pay


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Stage 2

Diploma in Customer Service

Entry Requirements: Diploma/ND

Total Fee Payable by New Student  (Exemption fees N2,000 per subject for certificate stage  and Registration Fees included)

Total Fee Payable by Old  Student (N3,000 Per Subjects)

            N41,500

            N15,000

         Click To Pay

Method of Payment: Payment could be made into the Institute Bank Account as follows:

Bank: Access Bank Plc

Account Name: Chartered Institute of Customer Relationship Management

Account  No.: 0006609089


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Stage 3

Graduate/Higher Diploma in Customer Service

Entry Requirements: HND/B.Sc in Non Management/Social Sciences Courses

Total Fee Payable by New Student (Exemption fees N3,000 per subject for Diploma stage  and Registration fees included)

Total Fee Payable by Old  Student

           N56,500

           N20,000

        Click To Pay

Method of Payment: Payment could be made into the Institute Bank Account as follows:

Bank: Access Bank Plc

Account Name: Chartered Institute of Customer Relationship Management

Account  No.: 0006609089

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Final Stage:

PGD in Customer Relationship Management

Entry Requirements: HND/B.Sc in Non Management/Social Sciences Courses

Total Fee Payable by New Student (Exemption fees N4,000 per subject for Graduate Diploma  stage  and Registration Fees included)

Total Fee Payable by Old  Student

    N76,500

    N25,000

   Click To Pay

 

Method of Payment: Payment could be made into the Institute Bank Account as follows:

 

Bank: Access Bank Plc

 

Account Name: Chartered Institute of Customer Relationship Management

 

Account  No.0006609089

 

 


Examination Closing Dates:

Candidates entering for examinations must ensure that their completed examination entry forms and fees reach the Institute at least four weeks before the date of the examinations. Examination time tables indicate the closing date for receipt of entries for each sitting.